Blue
Feather Coaching

Privacy Policy
Last updated: July 2025

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Blue Feather Consulting Ltd trading as Blue Feather CoachingTM  ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.bluefeathercoaching.co.uk] and engage with our coaching services.

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1. Who We Are

We are Blue Feather Consulting Limited trading as Blue Feather CoachingTM, a coaching business specialising in life, career, and small business coaching, based in Lancashire, UK.

 

2. Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, email address, telephone number, and any information you voluntarily provide through contact forms, intake forms, or discovery calls.

• Coaching Information: Notes and insights from coaching sessions (stored securely and confidentially).

 

3. How We Use Your Information

We use your information to:

• Respond to your enquiries or coaching requests.

• Provide coaching services as agreed.

• Manage bookings and communications.

• Improve our website and services.

• Send newsletters or updates (only if you have opted in).

 

4. Legal Basis for Processing

We rely on the following lawful bases to process your data:

• Consent – when you have given us clear permission (e.g. subscribing to updates).

• Contract – where processing is necessary for a coaching agreement.

• Legal Obligation – to comply with laws or regulations.

• Legitimate Interest – to improve our services and business processes.

 

5. How We Share Your Data

We do not sell or rent your personal data. We may share it with legal authorities if required by law.

 

6. Data Retention

We retain your data for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements.

Coaching notes are typically retained for up to 2 years unless you request deletion sooner.

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7. Your Data Protection Rights (Under GDPR)

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw your consent at any time.

• Lodge a complaint with the ICO (Information Commissioner’s Office).

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